Customer Behaves Rudely With Pizza Worker, Says He’s PhD Doctor

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The main challenge for those working in restaurants is dealing with a wide variety of customers.

The level of patience is undoubtedly tested more when reprimanded by customers during Ramadan, when people fast.

Among those who have had such a bitter experience is 18-year-old Wafa Aishah Shaiful Rizam.

Recently, an unruly customer scolded her at a fast food restaurant in Kepala Batas, Penang.

In an interview with mStar, Wafa said she had only been working at the restaurant for three days when the incident happened.

The customer, who arrived around six o’clock in the afternoon, lost his temper when he was told he had to wait 45 minutes for his order.

@aishahrie Pause lah kalau nk baca#fypシ #pakcikphd #domino #cashierlife #LiveForTheChallenge ♬ suara asli – FHM14

Silence is golden

Wafa said she remained silent and gave no response after being reprimanded by the client, who is elderly.

Following the commotion, which was approaching the time to break the fast, another employee named Fikri came to the counter to calm the situation.

I didn’t think it could be like this. I didn’t answer; I was angry with the uncle. Another employee near the kitchen came over and asked me why. Before I could speak, the uncle interrupted me saying that I had no manners and that he wanted to see the manager.

Pizza worker Wafa Aishah Shaiful Rizam recounting her nightmare with the unruly customer.

The client was also upset when Fikri tried to defend his colleague.

Wafa said the client then boasted that he had a doctorate (doctorate of philosophy).

Later, she cried just before saying her prayers.

Despite the incident of being scolded by a client, Wafa said it wouldn’t break his spirit at work.

Before that, I also worked in other restaurants. But this is the first time I’ve been angry and embarrassed like that in front of other people. But I do not regret this work. My goal here is to earn money to further my education.

Pizza worker Wafa Aishah Shaiful Rizam on her resolution.

Netizens pointed out with her and criticized the client for his behavior.

They pointed out that academic arrogance not only harms the individual who experiences it, but the scientific discipline as a whole.

Academic arrogance is a belief that because you have spent time mastering a specific subject, you are superior to others.

Internet users highlighted with Wafa his experience. (Credit: mStar)

Why are doctors called doctors?

The word is originally an agentive noun of the Latin verb docēre [dɔˈkeːrɛ] ‘to teach’.

It has been used as an academic title in Europe since the 13th century, when the first doctorates were awarded at the University of Bologna and the University of Paris.

Anyone who has earned a doctorate can be referred to as “Dr. Last Name.” The most common doctorate is a doctorate.

You may also encounter instructors with other doctoral degrees such as a Doctor of Theology (DTh), Doctor of Public Health (DrPH), or Doctor of Engineering (DEng).

In 2017, the Ministry of Higher Education set up a public database for verification of doctorates due to an increase in fake degrees.

The database lists the names of all PhD holders and additional identifying information, including where they earned the degree, field of study, thesis topic, and year earned of the diploma.


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